Frequently Asked Questions

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Should I buy a Portable or Desktop label printer?

Portable label printers are generally used out in the field and a desktop label printer is for higher volume applications within the workshop or manufacturing environments.

Is there an minimum order?

Yes – Jabac has a minimum order of $50.00 excluding GST and freight. If you have an order smaller than a minimum order please call our Customer Service Team to discuss.

Do Jabac products meet the relevant compliance standards ?

All Jabac products meet the relevant compliance standards unless you have a custom product which may alter with wording and sizing which would not comply in accordance to relevant standards.

Specific label materials are:

RoHS compliant material
UL approved material
CSA approved materials
Static dissipative approved adhesives materials

All standard signs comply to Australia Standards As 1319-1994
All standard Pipe markers comply to Australian Standards AS 1345-1995
All Workplace Safety products comply to Australian Safety Standards

All First Aid products the content is provided as a general recommendation and should not be used as a substitute for information provided by your local State or Territory Work Health & Safety regulatory authority. The onus for assessing each workplace rests with all Australian individual workplaces and sites managing their own risk profile. Jabac / Brady /Trafalgar First Aid makes no representation as to verifying the compliance rating of each workplace/site in respect of the Safe Work Australia First Aid Code of Practice. For more information go to safeworkaustralia.gov.au.

All Lockout Tagout products the content is provided as a general recommendation and should not be used as a substitute for information provided by your local State or Territory Work Health & Safety regulatory authority. The onus for assessing each workplace rests with all Australian individual workplaces and sites managing their own risk profile.

My labels are not lining up correctly?

Have you collaborated the label printer for that specific label?

The labels are coming out of the label printer with sticky residue over them?

Clean the print head with a cleaning kit. This is adhesive backing that has bleed due to storage or heat conditions.

Can Jabac Customer Service help with custom product ideas?

Yes, the Jabac Customer Service team would be more than happy to provide you with information to make your custom product ideas come to fruition.

What happens if I need my label printer repaired?

Contact Jabac Customer Service who will give you details for Brady Tech Support. If they can not help over the phone then return the label printer to Jabac and we will send onto the Brady Technical Support Team.

Does Jabac supply product Technical Data Sheets?

Contact Jabac Customer Service who will be able to email you a copy of the latest product Technical Data Sheet.

Can Jabac supply a Certificate of Conformance for label?

Yes, if you request a Certificate of Conformance at the time of ordering this can be supplied.

Do Brady Label Printers come with a warranty?

Yes, all Brady portable label printers have a 2 year warranty and Brady desktop label printers a 5 years warranty. Terms & conditions apply.